Expert Columns: Page 14

How Directors of Land Development Are Embracing a New Era

TraceAir Technologies

As the land development industry continues to evolve, the role of technology will undoubtedly become more integral.

The emergence of tech-forward leadership in land development is pivotal in the industry's evolution.

Using Independent Sweeping Contractors: Advantages and Pitfalls

World Sweeping Association

Setting up independent contractors for parking lot sweeping offers numerous advantages for sweeping businesses in terms of flexibility, cost savings, and potential access to specialized skills.

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Planning: The Components of Contractor Success

Pinnacle Development Group,Inc

After more than 35 years of consulting with contractors of different size and specialty, one common ailment might be the lack of more in-depth planning for project success.

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Transparency Creates Better Decision-Making in Expense Management

Cultivating greater transparency around the expense process not only empowers stronger financial decision making across the business, it ultimately benefits customers.

Approximately a third of SMBs continue to rely on spreadsheet-based expense management and manual reporting, creating laborious submission and reconciliation workflows and lengthy close periods; perennial pain points of employees and finance leaders.

Why Fleet Connectivity is Key for Profitability

Tactile Mobility

Vehicle fleets operating like a hive mind, with vehicles communicating among themselves, represent a significant technological feat. This level of connectivity demands robust infrastructure, sophisticated software, and significant resources.

Connected fleets also offer ways to improve efficiency.

How Drug Screening and Background Checks Reduce Workplace Injuries

Shield Screening

The efficacy of drug screening and background checks lies in their technical implementation and ability to foster a culture of safety within the construction industry.

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Redefining Customer Experience in the Post-Pandemic Era

By embracing a balanced, empathetic and responsive approach to customer engagement, companies can navigate the post-pandemic landscape with resilience and renewed commitment to excellence.

This downturn in customer experience quality comes at a time when customers, having adapted to digital experiences, now yearn for a balance that includes more personalized, in-person interactions and richer, more meaningful engagements.

How to Build 'Natural' Customer Service

Signature Worldwide

In order to achieve consistency in customer service, you need to set standards. These standards are guidelines that provide structure to important components of the customer interaction.

The best customer service happens when employees understand how to use their own personality in customer interactions.

Peer Support to Build Connections with Recovery Allies

An increasing number of organizations throughout the construction industry are offering peer support programs for construction pros and further destigmatizing recovery. Here are two.

Paul Lawson, Risk Management Coordinator & Lead Mental Health Advocate For Mid-City Electric/Technologies in Columbus, Ohio, visits a jobsite during Mental Health Awareness Month.

Why Reality Capture is the Lynchpin for the Jobsite of Tomorrow

Leica Geosystems, Inc.

Construction executives have long debated the jobsite of the future built on autonomy and the increased use of technology, and with every day that passes, it’s becoming more than a theoretical concept: it’s now a business necessity.

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Why Compact Equipment is Going Electric

Briggs & Stratton

Electrification is driving the jobsite of the future cost savings, reduced emissions and noise, and performance advantages.

Electrification is already transforming some construction applications.

Steps for a Successful Construction Business in 2024

GB Financial Services, LLC

Adopting technology, finding ways to retain talent and shoring up finances are among the steps to help your business’ success.

When putting the cash flow plan together, investigate each cost line item to see if there are price adjustments to ask for now that inflation is slowing down.

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